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rzeller1@MetLife.com|PR 92081 A78 Pasthru Prob Esc AD Sales Office Grp.|

3:56 pm September 11, 2001
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Frm: WWW Txt: 2ND LVL ESC 254NT0006 HLWDFLMA

3:56 pm September 11, 2001
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vantive.1031268@getronics.com|’.Vantive.’|PR:1565421;Esc1;pri3;ph:847-667-2292;p

3:46 pm September 11, 2001
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(ESC:CPC

3:41 pm September 11, 2001
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(10)I know you’re out of the office, but can you give me a call when you get a chance? I have a question regarding ESC Integration. Thanks. Alex 913-661-8972.

3:18 pm September 11, 2001
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37:ABS: tkt 4957670 has been esc with telco to 5th lvl..

3:12 pm September 11, 2001
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new GDC_UNIX.esc oncall successfully updated

3:10 pm September 11, 2001
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L4/P-1/2001091003533/VOICESTREAM/ CASAC.SSO TO CASAC.TELTC/L3/1739Z/CASAC.SSO TO CASAC.TEL/866-446-8302X2227/CHARLOTTE/NEED ESC AND STATUS FROM BELL

3:09 pm September 11, 2001
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L4/P-1/2001091003533/VOICESTREAM/ CASAC.SSO TO CASAC.TELTC/L3/1739Z/CASAC.SSO TO CASAC.TEL/866-446-8302X2227/CHARLOTTE/NEED ESC AND STATUS FROM BELL

3:08 pm September 11, 2001
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Frm: Metrocall’s Website Txt: 3RD LVL ESC FYI 191100994/SMS SMS IS REQUESTING ESC… LYNN EXT. 6209

3:04 pm September 11, 2001
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HPSV Murray: SALES OCC 39%; C/S SL 66%, OCC 45%; FRAUD OCC 17%; ESC OCC 35% …Jeff

3:04 pm September 11, 2001
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HPSV Murray: SALES OCC 39%; C/S SL 66%, OCC 45%; FRAUD OCC 17%; ESC OCC 35% …Jeff

3:03 pm September 11, 2001
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s3,00501531,ack ESC3,transmission difference f

2:38 pm September 11, 2001
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s3,00501531,ack ESC3,transmission dif

2:38 pm September 11, 2001
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SEV1 PM324030: Update Co-AIG/Croydon: ETR-13:41 EDT 18:41 Local: Total Outage-33 Mins: Connectivity to Croydon’s internal infrstructure was lost due to an HSRP issue that was corrected by Telecom. ESC,Telecom

2:26 pm September 11, 2001
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sbills|Agile Software will not be in for 2:15 ESC lab. Sorry. Synamon 307-5871

2:23 pm September 11, 2001
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s corrected by Telecom. ESC,Telecom and Cisco are investigating. SM X3455 [87]

2:17 pm September 11, 2001
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SEV1 PM324030: Update Co-AIG/Croydon: ETR-13:41 EDT 18:41 Local: Total Outage-33 Mins: Connectivity to Croydon’s internal infrstructure was lost due to an HSRP issue that was corrected by Telecom. ESC,Telecom and Cisco are investigating

2:16 pm September 11, 2001
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s2,00501567,ack,WILRTR2 ESC1,WILRTR2 OV_IF_DOWN Interf

1:46 pm September 11, 2001
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alboyle 73790-GROC- ESC Groc DC6074-

1:43 pm September 11, 2001
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L3/P-1/2001091003533/VOICESTREAM/CASAC.SSO TO CASAC.TELTC/ L2/1636Z/CASAC.SSO TO CASAC.TELTC/ 866-446-8302X2227/CHARLOTTE/ NEED STATUS/ESC FROM BELL

1:41 pm September 11, 2001
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Frm: ams4tt@amsapp01-c1.sc.attws.com Sub: AMS-TT: TT677470 Txt: Cri; TT677470; 45 Min Group Esc. – Not Ack; ; 09/11/01 10:

1:38 pm September 11, 2001
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@13:17 ESC/Executive Emergency Bridge 301-217-5954 (join @ 13:30

1:18 pm September 11, 2001
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s3,00501504,ack,ELGWEB9 ESC1,ELGWEB9 APPLICATIONERROR Tue

12:55 pm September 11, 2001
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RE: Case 156425 with no action for 72 hours has been esc

12:54 pm September 11, 2001
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