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1/02:****CHG-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP COMPANY NAME: RESIDENTIAL SITE: Biloxi LOG: SMS00BHM reports all circuits are down once again. 500 customers

2:51 am September 12, 2001
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1/02:****CHG-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP COMPANY NAME: RESIDENTIAL SITE: Biloxi LOG: SMS00BHM reports all circuits are down once again. 500 customers

2:51 am September 12, 2001
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1/02:****CHG-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP COMPANY NAME: RESIDENTIAL SITE: Biloxi LOG: SMS00BHM reports all circuits are down once again. 500 customers

2:51 am September 12, 2001
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1/02:****CHG-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP COMPANY NAME: RESIDENTIAL SITE: Biloxi LOG: SMS00BHM reports all circuits back up. No customers affected now

2:45 am September 12, 2001
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1/02:****CHG-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP COMPANY NAME: RESIDENTIAL SITE: Biloxi LOG: SMS00BHM reports all circuits back up. No customers affected now

2:44 am September 12, 2001
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1/02:****CHG-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP COMPANY NAME: RESIDENTIAL SITE: Biloxi LOG: SMS00BHM reports all circuits back up. No customers affected now

2:44 am September 12, 2001
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alert@msn.com||Hotmail Andy-Myinks:Save 80% on Inkjet Cartridges?Customers Speak

2:25 am September 12, 2001
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1/02:****NEW-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP SITE: Biloxi PROB: SMS00BHM reports all circuits down. 1200 customers affected. ETR: 3:30 am 12 Sept 2001.

1:31 am September 12, 2001
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1/02:****NEW-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP SITE: Biloxi PROB: SMS00BHM reports all circuits down. 1200 customers affected. ETR: 3:30 am 12 Sept 2001.

1:30 am September 12, 2001
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1/02:****NEW-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP SITE: Biloxi PROB: SMS00BHM reports all circuits down. 1200 customers affected. ETR: 3:30 am 12 Sept 2001.

1:30 am September 12, 2001
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1/02:****NEW-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP SITE: Biloxi PROB: SMS00BHM reports all circuits down. 1200 customers affected. ETR: 3:30 am 12 Sept 2001.

1:30 am September 12, 2001
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ation V2.0 MDCC Operation 0:22 Brunswick Brunswick x0762 2-oper No Cens Customers

12:24 am September 12, 2001
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(5)ION Kansas City 911 CORRECTION: Impairment seems to be isolated to original Alpha customers, NO

11:59 pm September 11, 2001
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(17)ION Kansas City 911 CORRECTION: Impairment seems to be isolated to original Alpha customers

11:59 pm September 11, 2001
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(15)ION Kansas City 911 CORRECTION: Impairment seems to be isolated to original Alpha customers, NOT entire network. TEAMS 2041314. Mar

11:59 pm September 11, 2001
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ION Kansas City 911 CORRECTION: Impairment seems to be isolated to original Alpha customers, NO

11:59 pm September 11, 2001
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(13)ION Kansas City 911 CORRECTION: Impairment seems to be isolated to original Alpha customers

11:59 pm September 11, 2001
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(9)ION Kansas City 911 CORRECTION: Impairment seems to be isolated to original Alpha customers,

11:58 pm September 11, 2001
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(2)ION Kansas City 911 CORRECTION: Impairment seems to be isolated to original Alpha customers, NOT entire networ

11:58 pm September 11, 2001
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customers still call with same problem x4030 4030 11:33:32 PM

11:34 pm September 11, 2001
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customers still call with same problem x4030 4030 11:33:29 PM

11:34 pm September 11, 2001
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customers still call with same problem x4030 4030 11:33:29 PM

11:34 pm September 11, 2001
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/:DDC/: UPDATE: ON 12KV FDR B181, CAUSE OF 09/07 LO WAS DETERMINED TO BE CABLE FAULT ON CUSTOMER’S CABLE. JPB

11:15 pm September 11, 2001
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/:DDC/: UPDATE: ON 12KV FDR B181, CAUSE OF 09/07 LO WAS DETERMINED TO BE CABLE FAULT ON CUSTOMER’S CABLE. JPB

11:13 pm September 11, 2001
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/:DDC/: UPDATE: ON 12KV FDR B181, CAUSE OF 09/07 LO WAS DETERMINED TO BE CABLE FAULT ON CUSTOMER’S CABLE. JPB

11:13 pm September 11, 2001
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