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Frm: IPN Txt: DFW| Dallas| Car Chase| 460.5| I45|Floyd Ridge road. blew tire and pulled over. in cust

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(29)10 NRECA 703-907-6268 11W030475 RONNIE N CUSTD912800FC E094. 112224 4301 WILSON BLVD ARLINGTON

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111/ / 252101301/ 1056/ Penrose-St Francis H/ 2215 N Cascade Ave/ Colorado Spring/ Tammy Harsler/ 719-776-5319/ pls update? Ms2k loc ER…………remote manager per cust rn’s complain that the count on the

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Frm: ClearSupport@NortelNetworks.com Sub: Outage Report @ CUST LOC on 09/11/2001 11:00:00 for 7 hrs, 24 Txt: Subject: Outage Report @ CUST LOC on 09/11/2001 11:00:00 for 7 hrs, 24 mins, Outage 100% on DMS-100 running release MCI00018 Nick S

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Subj: 2005.dy_cust_mail.01-09-11: CUSTOM MAIL ERROR (42

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Subj: 2005.dy_cust_mail.01-09-11: CUSTOM MAIL ERROR

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/:DDC/: AT 2104 IN CS, 4KV CKT EXCH043 LO, 1472 CUST, 67TH – 70TH, & CRANDON – C

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91) esldb@us.ibm.com|ExecFYI| BI=Y

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esldb@us.ibm.com|ExecFYI| BI=Y

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esldb@us.ibm.com|ExecFYI| BI=Y

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esldb@us.ibm.com|ExecFYI| BI=Y

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esldb@us.ibm.com|ExecFYI| BI=Y

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esldb@us.ibm.com|ExecFYI| BI=Y

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(6)Art, unable to get any further assistance from IDSC contact. located name of sup and page no response att. status to cust nothing else can be done until a.m. ed

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(28)35:ABS: Tkt:5005300, Sev:2, TIQ:207min, Queue:PLSO, Cust Name: SPRINT/UNITED EASTERN

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(27)34:ABS: Tkt:4970563, Sev:6, TIQ:211min, Queue:PLSO, Cust Name: RIVER CITY BANK

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(26)33:ABS: Tkt:4804536, Sev:3, TIQ:206min, Queue:PLSO, Cust Name: UNITED TELEPHONE SE

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root@blt-srv2.fc.hp.com||PRI:2-john lacey-805-549-7407-921611a-cust is a business partner. he is having problems accessing

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(25)32:ABS: Tkt:5005498, Sev:1, TIQ:187min, Queue:PLSO, Cust Name: FBI/7.5 (N)150012

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(24)31:ABS: Tkt:5005461, Sev:2, TIQ:188min, Queue:PLSO, Cust Name: NORTHROP GRUMMAN CORPORAT

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(22)29:ABS: Tkt:4763478, Sev:8, TIQ:69879min, Queue:PLSO, Cust Name: J WALTER THOMPSON CO.

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(21)28:ABS: Tkt:4998588, Sev:2, TIQ:187min, Queue:PLST, Cust Name: GLOBAL PROCESSING SERVICES

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(20)27:ABS: Tkt:4835104, Sev:2, TIQ:521min, Queue:PLST, Cust Name: COMPUSA #394

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(19)26:ABS: Tkt:5005518, Sev:1, TIQ:187min, Queue:PLSC, Cust Name: FBI/7.5 (N)150012

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(18)25:ABS: Tkt:4932314, Sev:2, TIQ:553min, Queue:PLSC, Cust Name: BENHAVEN MED CTR

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