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[ 2/ 3] = =20 02:06 PM Subject: Lines = =20 = =20 = =20 I sent a TLSR yesterday requesting the DL ITCI line be activated on CUS= T today. I see when I look at todays line

12:13 am September 12, 2001
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[ 3/ 3] schedule that it is set for CUS= T, h

12:13 am September 12, 2001
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FYI MNS-Management Page DSOC cus

10:35 pm September 11, 2001
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e affected base during this event. Cus

10:10 pm September 11, 2001
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FLASH/L1/UPDATE/SYRACUSE (PARTNERS)/TRANSMISSION: AS OF 0041 GMT ( 2041 EDT) 15 OUT OF 336 NEXTEL PARTNER EBTS SITES IN THE CENTRAL PENNSYLVANIA AREA REMAIN DOWN CAUSING A LOSS OF ALL SERVICES DUE TO 3 VERIZON DS3′S THAT WENT OUT OF SERVICE. CUS

8:49 pm September 11, 2001
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Frm: Support Sub: Exodus Confidential Customer Communication Txt: Exodus Confidential Customer Communication Date: September 11, 2001 Re: New York and DC Events Dear Valued Cus

6:39 pm September 11, 2001
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(19)29:ABS: Tkt:4932314, Sev:2, TIQ:228min, Queue:PLSC, Cus

6:11 pm September 11, 2001
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Call 44715 Cus

4:37 pm September 11, 2001
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Frm: Support Sub: Exodus Confidential Customer Communication Txt: Exodus Confidential Customer Communication Date: September 11, 2001 Re: New York and DC Events Dear Valued Cus

4:08 pm September 11, 2001
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Call 44701 Cus

4:00 pm September 11, 2001
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SER?QUSER@WEBX.SUNCLIPSE.COM|SUNBEEP| 12:43 09/11 #3 HOW MUCH ARE THE ORDERS FOR? CUS:BANTA F:BEVERLEY 7075 D:007

3:43 pm September 11, 2001
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DEBBIE JONES W/ BANK OF EDWARDSVILLE HAS A NEW CUS

3:16 pm September 11, 2001
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root@blt-srv4.rose.hp.com||PRI: 2, BLT#: 1610635r, PH: 857-3518, CUS

2:59 pm September 11, 2001
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QUSER?QUSER@WEBX.SUNCLIPSE.COM|SUNBEEP| 11:38 09/11 #2 CHECK ONLY FOR $25K I NEED A COMMITTMENT ON BALANCE B4 I CANR LS FROM HOLD CUS:BANTA F:BEVERLEY 7075 D:007

2:39 pm September 11, 2001
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, HARDWARE IS CXBUS SERIA. CNOT LMV FOR CUS T. INTRUSIVE TESTING…PIIRCE/PMC

2:30 pm September 11, 2001
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, Sname:XXX, CIS Id:410972950, Contact:DOUG UTLEY @ 8168542187 Note:SL-GW4-FW, SERIAL1/6 IS D/D, HARDWARE IS CXBUS SERIA. CNOT LMV FOR CUS T. INTRUSIVE TESTING…PIIRCE/PMC

2:29 pm September 11, 2001
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[ 3/ 3] schedule that it is set for CUS= T, h

2:07 pm September 11, 2001
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[ 2/ 3] = =20 02:06 PM Subject: Lines = =20 = =20 = =20 I sent a TLSR yesterday requesting the DL ITCI line be activated on CUS= T today. I see when I look at todays line

2:07 pm September 11, 2001
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queue gbita-sam for 30 minutes. Please take appropriate action. Escalation to supervisor in 20 minutes. Notification uses elapsed time adjusted for Business Support Hours (8am – 5pm, Monday – Friday). Case Title Text: sam usa-cnfg gbita ER 1606573r Cus

1:39 pm September 11, 2001
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(27)60:ABS: Tkt:5004521, Sev:3, Routed, Sname:CHEV, CIS Id:800120023, Contact:WAN-LING LIM/C @ 9258422302 Note:OUT OF FRAME, FRAME BIT & CRC ERRORS/NON-INTRUSIVE ONLY/NO CHANGES CUST WILL BE USING CKT TO MOVE TRAFFIC TO HOUSTON ON 9/14/CUS

1:28 pm September 11, 2001
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Alan.Wisniewski@hds.com|HDS Office Closings|All HDS Offices are closed as off now. Alan Wisniewski MCSE Hitachi Data Systems District Manager, NJ Cus

1:10 pm September 11, 2001
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From: nsps2@momail.sbc.com – rf0071: All techs must have ID-s visible for cus

1:07 pm September 11, 2001
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svcdisp@sonitrolmanagement.com||MOKAROW FINANCIAL 9775 POZOS LN CONROE ACCT# 77303 CUS NE

11:59 am September 11, 2001
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Frm: jbernetich@att.com Sub: Aetna OKCY on DBAR Txt: Terri, Per cus request. OKCY is on DBAR. Jim

11:42 am September 11, 2001
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(24)05:ABS: EMMC INITIAL: EMMC WILL BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUS

11:33 am September 11, 2001
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