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CMS IS CURRENTLY UNAVAILABLE

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usersup@afespro.redcross.org||RE: Business Critical Case 365209 dispatched. To ESOP-Telecom-CMS at 09/11/01 21:02:30 by WilliamsDebh. Case Title: CMS-800 Give

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usersup@afespro.redcross.org||RE: Business Critical Case 365209 dispatched. To ESOP-Telecom-CMS at 09/11/01 21:02:30 by WilliamsDebh. Case Title: CMS-80

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usersup@afespro.redcross.org||RE: Critical Case 365188 Dispatched. PRIORITY: Critical. TITLE: CMS: Magellan – Request to keep 800-Give Life line open through the night. QUEUE: ESOP-Telecom-CMS. REGION: Greater Chesapeake &. DISPATCHED: 09/1

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usersup@afespro.redcross.org||RE: Critical Case 365188 Dispatched. PRIORITY: Critical. TITLE: CMS: Magellan – Request to keep 800-Give Life line open through the night. QUEUE: ESOP-Telecom-CMS. REGION: Greater Chesapeake &. DISPATCHED: 09/1

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[WinBEEP] [09/11/01-14:46:23] TKT # 263047 – ELSA WOODS – 732-5513 – PROBLEM WITH ACCESSING THE PHONE LIST IN CMS

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Measurement Aler|CMS Monitor 9/11/2001 4:30:03 PM|

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Y!

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CITIBANK: Issue regarding Tampa Command Center’s CMS access has been escalated to the CMS Group. Telecom responded to initial page, and believe the problem

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CITIBANK: Issue regarding Tampa Command Center’s CMS access has been escalated to the CMS Group. Telecom responded to initial page, and believe the problem to be located outside of Murray. If there

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Murray EUC:P2S3 VT#249053 HD:CT (888-284-6959) NCC, Gavin Hoffman, 801-736-3505, 2nd page-Citibank CMS drops every 5 minutes. Server IP

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Murray EUC:P1S3 VT#249053 HD:CT (888-284-6959) NCC, Gavin Hoffman, 801-736-3505, Citibank CMS drops every

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Frm: ServersAlive@hpccoa2.corp.hp.com Sub: at-cms-VIGNETTE is RUNNING Txt: at-cms-VIGNETTE is RUNNING Mail generated by Servers Alive at Tuesday, September 11

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Frm: ServersAlive@hpccoa2.corp.hp.com Sub: at-cms-VIGNETTE is DOWN Txt: at-cms-VIGNETTE is DOWN Mail generated by Servers Alive at Tuesday, September 11, 2001 1:09:53 PM

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S CORPORATION, contract 1000656, P1 |This is an ILS summary notification for case B827967 Event: Case Create #B827967, Priority 1 Event Time: 11 September 2001 12:27:00 Title: *ANS*CMS: -1/3

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CMS-MSGS@wcom.com|CMS-Tkt Escalation| Ticket Number:349863 Srvc ID:65774 00100 Control Site: IMW Escalation Level: 4 Cust Name:SATYAM COMPUTER SVCS Comments:Esc 4th level – circuit down, !@#CATASTROPHIC T

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#262987 Ken Baker, Casino Acc, BP, 946-4321 Entries are not showing up in CMS for table games.

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|ILS: Case Close,B824032,P3,Title:CMS: GEOCSCLNRB,Own

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CMS:Transaction OpenLoginPage failed on eNetCMS

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#1824561-Pri 2/L1-Nce/Cms-

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e #B827326, Priority 3 Event Time: 11 September 2001 09:35:57 Title: *ANS*CMS: TECHNICAL -1/3

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From: CMS@arch.com Subj

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summary notification for case B827326 Event: Case Create #B827326, Priority 3 Event Time: 11 September 2001 08:54:07 Title: *ANS*CMS: -1/3

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ID – 3615] Has Been Modified –


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AFTER PARK IS CLEAR, all CM’s are released. Pls let 2nd shift CM’s know to stay home. All Mgrs meet at Odyssey for further direction. — Cheri [92].

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