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(29)02:ABS: Tkt:5002954, Sev:4, TIQ:128min, Sname:XXX, CIS Id:13093952, Contact:SHAWN BROWN @ 2173488181 Note:SL-GW15-CHI,SERIAL2/0/0:26 U/U BUT HAS ALOT OF ERRORS IN 1 DAY,UNABLE TO LEAVE VM…….CJONES/PMC

8:25 am September 11, 2001
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(20)64:ABS: Tkt:5002954, Sev:4, TIQ:128min, Sname:XXX, CIS Id:13093952, Contact:SHAWN BROWN @ 2173488181 Note:SL-GW15-CHI,SERIAL2/0/0:26 U/U BUT HAS ALOT OF ERRORS IN 1 DAY,UNABLE TO LEAVE VM…….CJONES/PMC

8:24 am September 11, 2001
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(23)96:ABS: Tkt:5002424, Sev:4, TIQ:129min, Sname:XXX, CIS Id:13096138, Contact:JOHN O’KEEFE @ 9134926900 Note:SL-GW24-FW,SERIAL5/0/0/28:0 U/U BUT HAS MULTIPLE TICKETS OPENED IN A WEEK,NO VM SETUP FOR CONTACT……CJONES/PMC

7:48 am September 11, 2001
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(14)59:ABS: Tkt:5002424, Sev:4, TIQ:129min, Sname:XXX, CIS Id:13096138, Contact:JOHN O’KEEFE @ 9134926900 Note:SL-GW24-FW,SERIAL5/0/0/28:0 U/U BUT HAS MULTIPLE TICKETS OPENED IN A WEEK,NO VM SETUP FOR CONTACT……CJONES/PMC

7:47 am September 11, 2001
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(19)92:ABS: Tkt:5002861, Sev:3, TIQ:141min, Sname:XXX, CIS Id:13065095, Contact:RAHUL DHESI @ 4089469661 Note:SL-GW2-ANA,SERIAL1/1 BUT HAS 13 INTERFACE RESTS IN PAST 21 HOURS…… …..LEFT VM…..CLE COU….CJONES

7:13 am September 11, 2001
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(10)55:ABS: Tkt:5002861, Sev:3, TIQ:141min, Sname:XXX, CIS Id:13065095, Contact:RAHUL DHESI @ 4089469661 Note:SL-GW2-ANA,SERIAL1/1 BUT HAS 13 INTERFACE RESTS IN PAST 21 HOURS…… …..LEFT VM…..CLE COU….CJONES/PMC

7:13 am September 11, 2001
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(13)86:ABS: Tkt:5002852, Sev:2, TIQ:123min, Sname:XXX, CIS Id:13113527, Contact:CHIP WHITESIDE @ 9419211800 Note:SL-GW8-ATL,SERIAL1/0/0:22 IS DOWN, LINE PROTOCOL IS DOWN,_LEFT VM….. …..CJONES/PMC

6:30 am September 11, 2001
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(4)49:ABS: Tkt:5002852, Sev:2, TIQ:123min, Sname:XXX, CIS Id:13113527, Contact:CHIP WHITESIDE @ 9419211800 Note:SL-GW8-ATL,SERIAL1/0/0:22 IS DOWN, LINE PROTOCOL IS DOWN,_LEFT VM….. …..CJONES/PMC

6:30 am September 11, 2001
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(31)44:ABS: Tkt:5002626, Sev:2, TIQ:142min, Sname:XXXX, CIS Id:13096525, Contact:CRAIG WINOGRAD @ 5614879692 Note:SL-GW14-ATL,SERIAL5/1/0/3:0 IS DOWN, LINE PROTOCOL IS DOWN, RNA……. ……..CJONES/PMC

5:50 am September 11, 2001
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(8)81:ABS: Tkt:5002626, Sev:2, TIQ:142min, Sname:XXXX, CIS Id:13096525, Contact:CRAIG WINOGRAD @ 5614879692 Note:SL-GW14-ATL,SERIAL5/1/0/3:0 IS DOWN, LINE PROTOCOL IS DOWN, RNA……. ……..CJONES/PMC

5:50 am September 11, 2001
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