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1/02:****CHG-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP COMPANY NAME: RESIDENTIAL SITE: Biloxi LOG: SMS00BHM reports all circuits back up. No customers affected now

2:45 am September 12, 2001
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1/02:****CHG-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP COMPANY NAME: RESIDENTIAL SITE: Biloxi LOG: SMS00BHM reports all circuits back up. No customers affected now

2:44 am September 12, 2001
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1/02:****CHG-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP COMPANY NAME: RESIDENTIAL SITE: Biloxi LOG: SMS00BHM reports all circuits back up. No customers affected now

2:44 am September 12, 2001
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DataSurveillance@icgcomm.com|oly-wa-gw1|Device Affected: GW1 City/State: Olympia

2:00 am September 12, 2001
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1/02:****NEW-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP SITE: Biloxi PROB: SMS00BHM reports all circuits down. 1200 customers affected. ETR: 3:30 am 12 Sept 2001.

1:31 am September 12, 2001
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1/02:****NEW-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP SITE: Biloxi PROB: SMS00BHM reports all circuits down. 1200 customers affected. ETR: 3:30 am 12 Sept 2001.

1:30 am September 12, 2001
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1/02:****NEW-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP SITE: Biloxi PROB: SMS00BHM reports all circuits down. 1200 customers affected. ETR: 3:30 am 12 Sept 2001.

1:30 am September 12, 2001
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1/02:****NEW-TKT**** TYPE: Major OP: 09/12/01 01:29:39 Tkt: NOC000000084892 STAT: WIP SITE: Biloxi PROB: SMS00BHM reports all circuits down. 1200 customers affected. ETR: 3:30 am 12 Sept 2001.

1:30 am September 12, 2001
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DataSurveillance@icgcomm.com|oly-wa-gw1 13693|Device Affected: GW1 Comments: T

12:19 am September 12, 2001
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1/02:****NEW-TKT**** TYPE: Major OP: 09/12/01 00:15:00 Tkt: NOC000000084886 STAT: WIP SITE: Atlanta – Stone Mountain PROB: ADSL-ASM-DSG reports DSLAM outage in Norcross, GA area. Cu affected: 50

12:16 am September 12, 2001
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affected: 50

12:15 am September 12, 2001
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1/02:****NEW-TKT**** TYPE: Major OP: 09/12/01 00:15:00 Tkt: NOC000000084886 STAT: WIP SITE: Atlanta – Stone Mountain PROB: ADSL-ASM-DSG reports DSLAM outage in Norcross, GA area. Cu affected: 50

12:15 am September 12, 2001
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FLASH / L1/FINAL/SYRACUSE (PARTNERS)/TRANSMISSION: AS OF 0000 GMT (2000 EDT) SERVICE HAS BEEN RESTORED TO ALL AFFECTED SITES. VERIZON REPAIRED AFFECTED FIBER CABLE. CUSTOMER IMPACT AND INCIDENT DURATION 6 HOURS 5 MINS. RRL/NNOC

11:50 pm September 11, 2001
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mers are affected a per ABM tech

11:00 pm September 11, 2001
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Frm: LaGreca, Robert Sub: dallas critical TT 1370635 Txt: dallas critical TT 1370635 ne 1605 loss of connecitvity no customers are affected a p

11:00 pm September 11, 2001
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as critical TT 1370635 ne 1605 loss of connecitvity no customers are affected a per ABM tech

11:00 pm September 11, 2001
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0635 ne 1605 loss of connecitvity no customers are affected a per ABM tech

11:00 pm September 11, 2001
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e 1605 loss of connecitvity no customers are affected a per ABM tech

11:00 pm September 11, 2001
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tical TT 1370635 ne 1605 loss of connecitvity no customers are affected a per ABM tech

11:00 pm September 11, 2001
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loss of connecitvity no customers are affected a per ABM tech

11:00 pm September 11, 2001
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Frm: LaGreca, Robert Sub: dallas critical TT 1370635 Txt: dallas critical TT 1370635 ne 1605 loss of connecitvity no customers are affected a p

11:00 pm September 11, 2001
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notifications@blackberry.net|BlackBerry Base Interruption Notification| Base Interruption BlackBerry Technical Support has been advised that Cingular Interactive is experiencing a network event. The base station listed below is affected. Base:

10:38 pm September 11, 2001
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(8)FYI MNS-Management Page DSOC customers affected becau

10:35 pm September 11, 2001
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(2)FYI MNS-Management Page DSOC customers affected be

10:35 pm September 11, 2001
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(25)FYI MNS-Management Page DSOC customers affected because of the N

10:35 pm September 11, 2001
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