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Frm: SUPPORT Txt: 11 Sep 2001 15:42:37 Message from TCPIP machine: ACCEPTED CONNECTION FROM: 141.1 56.91.14 1031 SERVER PORT 20023

3:42 pm September 11, 2001
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ACCEPTED : TT02672223 TRACKER is DUVALL WILLIAM NONLILLY and was accepted by PROPES CHARLES G at 09/11/01 14:10:54

3:11 pm September 11, 2001
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17-CALL FORWARDING ACCEPTED

3:09 pm September 11, 2001
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Frm: SUPPORT Txt: 11 Sep 2001 15:05:27 Message from TCPIP machine: ACCEPTED CONNECTION FROM: 141.1 56.91.14 1169 SERVER PORT 20023

3:04 pm September 11, 2001
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31 SPAR to RST-S&T/MTE IT has not been accepted for 10 minutes.

2:41 pm September 11, 2001
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arters Must be accepted in 1 business hour. 703-2

2:37 pm September 11, 2001
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dispatched. To ESOP-NT (Citrix Issues) at 09/11/01 14:37:19 by RogallaD. Case Title: CIXTRIX — AFES FRA. Site Jefferson Park Headquarters Must be accepted in 1 business hour. 703-2

2:37 pm September 11, 2001
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Fr| msr@pacwest.com SB| escalation Msg| MSR – Assigned (103590), Priority (Medium), assigned to (IT- ), has not accepted, Escalation Level 4 **********

1:42 pm September 11, 2001
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(0270320057)(P) Case 1577524 accepted

1:21 pm September 11, 2001
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Subject: The status of the case 293624 has been changed. – The status of the case 293624 has been changed to Accepted for account:

1:18 pm September 11, 2001
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1:05 pm September 11, 2001
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1:05 pm September 11, 2001
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1:05 pm September 11, 2001
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1:05 pm September 11, 2001
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1:05 pm September 11, 2001
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“Elftmann, Dan” |Accepted: IHP Programmer Revisio|

12:51 pm September 11, 2001
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| MSR – Delegated (103604), Priority (Medium), dispatched to (Network Operations-C.O. Techs-Oakland), group has not assigned or accepted, Escalation Level 3 **********

12:41 pm September 11, 2001
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Fr| msr@pacwest.com SB| escalation Msg| MSR – Assigned (103590), Priority (Medium), assigned to (IT- ), has not accepted, Escalation Level 3 **********

12:41 pm September 11, 2001
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(0270319942)(P) Case 1577482 accepted (8

12:40 pm September 11, 2001
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(0270319551)(P) Case 1577456 accepted

12:28 pm September 11, 2001
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Frm: Riccardi, Gail Sub: Accepted: Updated: Weekly Group Meeting

12:12 pm September 11, 2001
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t.com SB| escalation Msg| MSR – Assigned (103590), Priority (Medium), assigned to (IT- ), has not accepted, Escalation Level 2 **********

12:11 pm September 11, 2001
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Frm: Popp, Thomas Sub: Accepted: Updated: Weekly Group Meeting

12:02 pm September 11, 2001
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ICCL Bd. of Directors have requested Conf. call today 2pm (M.Crye’s ofc.) to discuss how Cruise Industry will respond to today’s events. I have tentatively accepted for you. – Joy [64].

11:51 am September 11, 2001
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07-CALL FORWARDING ACCEPTED

11:41 am September 11, 2001
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