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Frm: Terry Willis Sub: Dean Paine accepted (09/10/2001 13:30) 877-214-5010-Delegated Txt: Dean Paine accepted (09/10/2001 13:30) 877-214-5010

2:10 am September 12, 2001
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Vali.Ali@Compaq.|Accepted: Updated: Microsoft Hom|

1:39 am September 12, 2001
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usersup@afespro.redcross.org||RE: Business Critical Case 365231 dispatched. To ESOP-Systems at 09/12/01 01:11:03 by AndersonL. Case Title: Revise DNS Entry for Online Donation Site. Site Jefferson Park Headquarters Must be accepted in 30 mi

1:11 am September 12, 2001
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usersup@afespro.redcross.org||RE: Business Critical Case 365231 dispatched. To ESOP-Systems at 09/12/01 01:11:03 by AndersonL. Case Title: Revise DNS Entry for Online Donation Site. Site Jefferson Park Headquarters Must be accepted in 30 mi

1:11 am September 12, 2001
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“Todd David”|FW: NSA# 1023786 ACCEPTED CASE – B828819 P1 INSTINET CORPORATION | |80

11:42 pm September 11, 2001
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:39 Message from TCPIP machine: ACCEPTED CONNECTION FROM: 141.1 56.91.27 2162 SERVER PORT 20023

10:46 pm September 11, 2001
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91-CALL FORWARDING ACCEPTED.

9:03 pm September 11, 2001
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Eric.Brauel@COMP|Accepted: Microsoft eHome|

7:36 pm September 11, 2001
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Alejandra.Rutled|Accepted: FW: Microsoft Home Net|

6:44 pm September 11, 2001
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Frm: SUPPORT Txt: 11 Sep 2001 18:36:03 Message from TCPIP machine: ACCEPTED CONNECTION FROM: 141.1 56.91.14 1294 SERVER PORT 20023

6:35 pm September 11, 2001
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ssigned (103576), Priority (High), assigned to (Field Ops-Bay Area), has not accepted, Escalation Level 4 **********

6:17 pm September 11, 2001
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AllClear:Bob Novell accepted CritPass – Issue: a-999999

5:46 pm September 11, 2001
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AllClear:Bob Novell accepted CritPass – Issue: a-999999

5:45 pm September 11, 2001
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usersup@afespro.redcross.org||RE: Business Critical Case 365160 dispatched. To User Support at 09/11/01 16:18:12 by FortuneJ. Case Title: Web: Crossnet – User’s unable to login. Site Greater Toledo Area Must be accepted in 30 minutes. 703-2

5:38 pm September 11, 2001
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usersup@afespro.redcross.org||RE: Business Critical Case 365160 dispatched. To User Support at 09/11/01 16:18:12 by FortuneJ. Case Title: Web: Crossnet – User’s unable to login. Site Greater Toledo Area Must be accepted in 30 minutes. 703-2

5:38 pm September 11, 2001
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David.Chapin@COM|Accepted: Microsoft eHome|

5:25 pm September 11, 2001
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Ramakrishna.Anne|Accepted: Microsoft eHome|

5:21 pm September 11, 2001
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Craig.Walrath@Co|Accepted: Updated: Microsoft Hom|

5:02 pm September 11, 2001
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Ramakrishna.Anne|Accepted: Updated: Microsoft Hom|

5:02 pm September 11, 2001
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Fr| msr@pacwest.com SB| escalation Msg| MSR – Delegated (103656), Priority (Medium), dispatched to (Network Operations-C.O. Techs-Las Vegas), group has not assigned or accepted, E

4:42 pm September 11, 2001
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03-CALL FORWARDING ACCEPTED

4:34 pm September 11, 2001
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ACCEPTED & ETA.

4:21 pm September 11, 2001
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David.Moore@COMP|Accepted: FW: Microsoft Home Net|

4:06 pm September 11, 2001
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usersup@afespro.redcross.org||RE: Business Critical Case 365143 dispatched. To ESOP-Network Operations at 09/11/01 15:42:37 by JunkinsB. Case Title: Emergency SQL Port Opened. Site Jefferson Park Headquarters Must be accepted in 30 minutes.

3:43 pm September 11, 2001
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usersup@afespro.redcross.org||RE: Business Critical Case 365143 dispatched. To ESOP-Network Operations at 09/11/01 15:42:37 by JunkinsB. Case Title: Emergency SQL Port Opened. Site Jefferson Park Headquarters Must be accepted in 30 minutes.

3:42 pm September 11, 2001
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