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/ Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -ATC Helpdes

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1:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -AT

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: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -AT

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(1 of 2) RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -AT

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1:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -ATC Helpdes

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Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -ATC Helpdes

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RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -ATC Hel

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(1 of 2) RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -AT

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RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953

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RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@51

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(1 of 2) RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-

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RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -A

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2) RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -AT

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RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -A

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n. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -AT

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RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@5

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ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -ATC Helpdes

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(1 of 2) RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -AT

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(1 of 2) RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherr

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R=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -AT

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ame app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -ATC Helpdes

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RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-79

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RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-780

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RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -ATC Helpdes

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RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-79

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