(23)25:ABS: Tkt:5005261, Sev:2, TIQ:130min, Sname:XXX, CIS Id:13091429, Contact:BOB CUCCIARI @ 2123585407 Note:SL-GW20-NYC, SERIAL4/1/0/20:0 IS DOWN, LINE PROTOCOL IS DOWN, CAN’T RE ACH CUST, NO V/M LEFT, OK T

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