(23)96:ABS: Tkt:5002424, Sev:4, TIQ:129min, Sname:XXX, CIS Id:13096138, Contact:JOHN O’KEEFE @ 9134926900 Note:SL-GW24-FW,SERIAL5/0/0/28:0 U/U BUT HAS MULTIPLE TICKETS OPENED IN A WEEK,NO VM SETUP FOR CONTACT……CJONES/PMC

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